Last updated 25th May 2018.
Your information will be held by USAirtours Holidays (UK) Ltd and its trading companies, Travelplanners and Tailor Made Cruise Holidays
This privacy notice is to let you know how companies within the Group promise to look after your personal information. This includes what you tell us about yourself, what we learn by having you as a customer, and the choices you give us about what marketing you want us to send you. This notice explains how we do this and tells you about your privacy rights and how the law protects you.
We promise:
This notice sets out a summary of your rights under General Data Protection Act 2018.
As well as our Privacy Promise, your privacy is protected by law. This section explains how that works.
Data Protection law says that we are allowed to use personal information only if we have a proper reason to do so. This includes sharing it outside with third parties. The law says we must have one or more of these reasons:
A legitimate interest is when we have a business or commercial reason to use your information. But even then, it must not unfairly go against what is right and best for you. If we rely on our legitimate interest, we will tell you what that is.
Here is a list of all the ways that we may use your personal information, and which of the reasons we rely on to do so. This is also where we tell you what our legitimate interests are.
What we use your personal information for | Our reasons | Our legitimate interests |
Manage our relationship with you or your business | Fulfilling contracts Your consent Our legitimate interests Our legal duty | Keeping records up to date Working out which of our products and services may interest you and telling you about them Being efficient about how we fulfil our legal duties |
To develop and manage our Brands, products and services | Fulfilling contracts Our legitimate interests Our legal duty | Being efficient about our how we fulfil our legal duties |
To detect, investigate, report, and seek to prevent financial crime To manage risk for us and our customers To obey laws and regulations that apply to us To respond to complaints and seek to resolve them | Fulfilling contracts Our legitimate interests Our legal duty | Developing and improving how we deal with financial crime, as well as doing our legal duties in this respect Complying with regulations that apply to us Being efficient about how we fulfil our legal and contractual duties |
To run our business in an efficient and proper way. This includes managing our financial position, business capability, planning, communications, corporate governance, and audit | Our legitimate interests Our legal duty | Complying with regulations that apply to us Being efficient about how we fulfil our legal and contractual duties |
To exercise our rights set out in agreements or contracts | Fulfilling contracts |
Email: DP@usairtours.co.uk
Write to: J Frowd
Data Protection Officer
USAirtours Holidays (UK) Ltd
2 Loughton Business Centre
Langston Road
Loughton
Essex
IG10 3SJ